Return Policy for Buttery Tales Customized Hair Butter

At Buttery Tales, we take pride in the quality of our products and want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your customized hair butter, we offer a hassle-free return policy.

Returns
If you are not satisfied with your customized hair butter, you may return it within 30 days of purchase for a full refund. To initiate a return, please contact us at [insert contact information]. We will provide you with a return shipping label, and once we receive your returned item, we will issue a refund to the original payment method.

Exchanges
If you received a damaged or defective product, please contact us at [insert contact information] within 7 days of receiving your order to arrange an exchange. We will provide you with a return shipping label, and once we receive your returned item, we will send you a replacement at no additional cost.

Refunds
We will issue a full refund for the purchase price of your customized hair butter (excluding shipping and handling fees) upon receiving the returned item. Refunds will be issued to the original payment method and may take up to 7 business days to process.

Conditions
To be eligible for a return or exchange, the customized hair butter must be unused, unopened, and in its original packaging. We reserve the right to refuse a return or exchange if the product is not in its original condition.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions or concerns about our return policy, please contact us at wearebutterytales@gmail.com